Privacy Policy

Effective Date: 21.01.2024

Hotel Name: SHREE AYODHYA DHAM GUEST HOUSE

Address: NEAR RAIGANJ POLICE STATION 7/1/60, Raiganj Rd, New Colony, Ayodhya, Uttar Pradesh India 224123

Contact: Phone Number-9140781856 Email Address-shreeayodhyadhamguesthouse@gmail.com Website URL-https://hotelshreeayodhyadham.in/

1. Introduction

[SHREE AYODHYA DHAM GUEST HOUSE] ("we," "our," or "us") is committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you stay with us, visit our website, or interact with us in any way.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email address.
• Reservation Details: Date of stay, room preferences, payment information, special requests.
• Identification Details: Passport number, national ID, or other forms of identification (as required by law).
• Payment Information: Credit/debit card details or other billing information.
• Website Usage Data: IP address, browser type, access times, and pages viewed.
• Guest Preferences: Dietary needs, room preferences, and service history.
• CCTV Footage: For safety and security, we may collect video surveillance data in common areas.

3. How We Use Your Information

We use your information to:

• Process reservations and payments.
• Provide personalized service and enhance your stay.
• Respond to inquiries or requests.
• Comply with legal obligations.
• Send booking confirmations, updates, or promotional materials (if you opt-in).
• Maintain security on our premises.

4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Service Providers: For payment processing, IT services, or marketing (under strict confidentiality).
• Legal Authorities: If required by law, court order, or in compliance with legal processes.
• Business Transfers: In case of a merger, acquisition, or asset sale.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss. These include secure servers, encrypted communications, and access controls.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

7. Your Rights

You may have the right to:

• Access or correct your personal data.
• Request deletion of your data.
• Withdraw consent where applicable.
• Object to certain processing activities.

To exercise your rights, please contact us at shreeayodhyadhamguesthouse@gmail.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your user experience and analyze site usage. You can control cookie preferences in your browser settings.

9. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Hotel Name: SHREE AYODHYA DHAM GUEST HOUSE

Address: NEAR RAIGANJ POLICE STATION RAIGANJ

Contact: Phone Number-9140781856 Email Address-shreeayodhyadhamguesthouse@gmail.com Website URL-https://hotelshreeayodhyadham.in/